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Archive for July, 2007:


Get serious about Mashups "Foo Foo sh*t for college kids"

As part of my job, I get to meet and talk to many talented individuals and a wide variety of customers, ranging from the garage startup that just opened up in Palo Alto to scowly-faced old hodges sitting in dark brown leather chairs who have 3 levels of secretaries you need to weed through for a meeting. The great part about this is that I get a learn a lot and hear opinions from all sides. A very good friend of mine recently commented that “talk in his town” about those who kept talking about mashups mean those people are “college kids” doing “foo foo sh*t”. Another good friend of mine in Boston recently commented “Oh, a mashup. Yes, we did one too. They are just toys”. And I can’t say that I completely disagree with these opinions, even though I personally think there is huge promise in the “core concept” of a mash-up. Everytime anyone mentions “mashup” and “making money”, half the audience in a room inevitably chuckle (about the making money part). So I compiled a top ten list of how I think mashups should be marketed to cut the hype and get serious: Give a break to

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EBAY and Trust

don’t claim to be a heavy eBAY user. But, I do buy and sell stuff occasionally and my recent experience selling stuff on eBAY could be a good indicator of what is probably worrying the execs of EBAY: Managing scale.For the past month or so, I’ve been trying to sell a laptop on eBAY. I’ve listed the items two times already and here is what happened both times: 1. Within hours of listing, I get sent messages of two categories: People who want to cheat the sytem and barter offline and scammers with manufactured or stolen eBAY identities who want the “usual” information. I spend valuable time dutifully forwarding it to the security folks at eBAY. 2. During the weeklong listing, I spend even more time responding to form responses from eBAY and handling email discussions with CallCenter agents who plainly have no expertise in managing security. 3. During the last day or two of the auction, I will have three or four genuine buyers who I communicate with and keep engaged. 4. During the last minutes, I see bidding begin and notice my genuine buyers being beaten by scammers with stolen identities win the auction with outrageous bidding. I

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© Arjun Roychowdhury. My personal opinions only.